Question 1

Is this for me?

Accepted Answer

If your day survives exactly as planned, no. If it gets hit by a call, a shift change, a sick child or a client who just needs five minutes, yes. SMART Planner is built for the day that breaks.

Question 2

Do I need experience?

Accepted Answer

No. Three things are visible: what you planned, what happened, and the status. Most people plan their first real day in under four minutes.

Question 3

What exactly do I get?

Accepted Answer

Immediate access to the full app: Daily, Weekly and Monthly views, the 24/7 grid, Planned vs Reality, four statuses, Smart Postpone and the Reschedule Log. It runs in your browser and installs on your phone.

Question 4

Is this a subscription?

Accepted Answer

No. One payment, once. No monthly fee, no annual renewal, no version you have to rebuy next January.

Question 5

Does it replace my calendar?

Accepted Answer

No. Keep your calendar for meetings other people book. SMART Planner is where you decide what you'll actually do with the rest of the day, and where a postponed task goes next.

Question 6

Do I have to connect any accounts?

Accepted Answer

No. There is no calendar linking and no account connection step. You set your hours and start planning.

Question 7

Can I use it on my phone?

Accepted Answer

Yes. It installs to your home screen from the browser and works full screen, on iPhone, Android, laptop and desktop.

Question 8

What happens to my history?

Accepted Answer

The current year and the previous year stay available online. When a new year starts, the oldest retained year enters an export window so you can take it with you before it leaves online storage.

Question 9

Can I get my data out?

Accepted Answer

Yes, you can export your history from Settings at any time.

Question 10

Is my planner private?

Accepted Answer

Yes. It lives in your own account, it is never sold or shared, and there are no advertising trackers.

Question 11

Does it work offline?

Accepted Answer

Yes. Install SMART Planner from your browser and the app lives on the device. It starts cold with no connection, shows your day, and lets you add tasks, change statuses and postpone exactly as usual.

Question 12

How does offline actually work?

Accepted Answer

Your planner is stored on your own device in the browser's local database, so reads are instant and never wait for a server. Every change you make offline is written locally first and added to a queue, in order. When the connection returns, the queue drains automatically to your account in the cloud, oldest change first, so nothing is lost and nothing overwrites out of order. A small Offline · Syncing · Synced label in the header tells you where you stand, with no modals and no red banners.

Question 13

What if I edit on my phone offline and then open my laptop?

Accepted Answer

Each device keeps its own queue and syncs when it reconnects. Once both devices are online, they converge on the same plan, and the reschedule log keeps the history of what moved and when.

Question 14

What is your refund policy?

Accepted Answer

SMART Planner includes a 7-Day Money-Back Guarantee: request a 100% refund within 7 days from the exact time of purchase and we'll refund you in full. After 7 days the voluntary guarantee is expired, and statutory consumer rights still apply. If you were charged twice or never received access, contact us and we'll fix it.

Criteria	SMART Planner	AI scheduling calendars	Guided daily planners
To get started	Set your hours, add three tasks. No account linking required.	Connect a work calendar first	Connect your task apps, then learn the ritual
When a task slips	You tap Postponed and pick from 5 free slots	An algorithm reshuffles your calendar for you	You re-plan it manually in the next session
Who is in control	You are. Nothing moves unless you move it.	The algorithm decides, then you review	You do, but the daily ritual takes 15–20 minutes
Your day covers	Midnight to midnight, seven days, shaped around your real hours	Working hours on a standard calendar	Working hours on a standard calendar
With no connection	Opens and keeps working	Cloud-first, varies by product	Cloud-first, varies by product
What you pay	$49 once	A monthly subscription, per user	A monthly subscription, per user

Your day starts at 22:00. Your planner should know that.

A grid that doesn't stop at 6 PM.

What changes on a rotating roster

Built to be understood in two minutes, not configured for a week.

One payment. Lifetime access. No subscription.

Questions people actually ask

Support